Big Ideas in Supply Chain

Transform your supply chain: The Crawl-Walk-Run method, with Jamieson Wellness

Episode Summary

If you’re looking to digitally transform your supply chain, don’t try to do everything all at once. Supply chain leaders at Jamieson Wellness, Andre Teixeira, VP of Global Supply Chain, Raymond Khan, Senior Director of Supply Chain Center of Excellence and Network Operations, and Steve Mailloux, Director, Supply Chain Planning, say your business should use the crawl, walk, run approach: a tactic designed to ease your business into its next phase without overwhelming it. Joining our experts at Jamieson Wellness is Matt Spooner, Industry Thought Leader at Kinaxis to discuss the tools, processes, and capabilities needed to build a more agile and competitive supply chain.

Episode Notes

It might be tempting to tackle everything all at once when you’re digitally transforming your supply chain, but our experts at Jamieson Wellness know otherwise from experience. In the latest Big Ideas in Supply Chain podcast, Andre Teixeira, VP of Global Supply Chain, Raymond Khan, Senior Director of Supply Chain Center of Excellence and Network Operations, and Steve Mailloux, Director, Supply Chain Planning, join Matt Spooner, Industry Thought Leader at Kinaxis, to discuss the importance of using a crawl, walk, run approach when transforming your supply chain. They discuss the tools, processes, and capabilities needed to become more agile and competitive while sharing their insights on how the role of planners will change. 

• Andre explains that the key to the crawl, walk, run approach is to the start with the basics. As the supply chain team at Jamieson Wellness began its digital transformation, they took the time to evolve their process with a clear vision in mind: having the best service, the best working capital, and the best efficiencies in their plants. With this goal, they were able to select the right tools to enable them to get there. [2:18]
• Steve attributes a lot of their success to the training that the supply chain team at Jamieson Wellness conducted. They were previously using a 23-year-old MRP system, which meant a lot of adaptability was required from leadership and their teams. Steve says that the training itself was adaptive and varied, offering learning opportunities ranging from live to offline, and working with smaller groups. They used this opportunity to gain valuable feedback so they could update their training strategy on the fly which helped move their crawl, walk, run process forward. [5:07]
• Andre said that Jamieson Wellness started seeing results as soon as a month after implementing the digital transformation and putting their forecasting accuracy KPIs in place. Forecasting accuracy improved exponentially, and they were able to have more robust discussions with their sales partners. Steve says they saw instant benefits on the supply planning side, specifically in raw material pegging and capacity levelling. [14:14]

To hear more from Andre, Raymond, Steve, and Matt about transforming your supply chain with the crawl, walk, run method, watch our latest Big Ideas in Supply Chain podcast.

Learn more about Jamieson Wellness and the work their experts are doing by following Andre on LinkedIn, Raymond on LinkedIn, and Steve on LinkedIn.